Refund and Returns Policy

Terms of Service

Last Updated: 1/10/2025

Welcome to Palmetto Fresh Meats, LLC (referred to as “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, www.PalmettoFreshMeats.com, and any related services, features, or content (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

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  1. Eligibility

1.1. Age Requirement

You must be at least 18 years of age (or the age of majority in your jurisdiction) to use our Services. By using our Services, you represent that you meet this requirement.

1.2. Compliance with Laws

You agree to use our Services only in compliance with applicable local, state, and federal laws, rules, and regulations.

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  1. Accounts and Registration

2.1. Account Creation

To access certain features of our Services (e.g., placing orders), you may need to create an account. You agree to provide and maintain accurate, current, and complete information as prompted by the registration process.

2.2. Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to promptly notify us of any unauthorized use of your account or any other breach of security. We are not liable for any losses or damages resulting from unauthorized access to your account.

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  1. Orders, Payments, and Shipping

3.1. Product Availability and Descriptions

All product descriptions, images, and pricing are subject to change without notice. While we strive to be accurate, we do not guarantee that product descriptions or content are error-free, complete, or current.

3.2. Placing Orders

When placing an order, you agree that:
(a) you are authorized to use the payment method provided,
(b) any payment information you provide is accurate and complete, and
(c) you will pay all charges incurred at the prices in effect at the time of the order.

Order fulfillment may take up to 7 business days.

3.3. Payment

All payments must be made at the time of purchase through our designated payment processors. Palmetto Fresh Meats is not responsible for any additional fees charged by your bank or payment provider.

3.4. Shipping

We make reasonable efforts to ship products in a timely manner. Delivery times are estimates only and not guaranteed. We are not liable for delays in shipments or damages resulting from such delays.

3.5. Risk of Loss

All products are shipped pursuant to a shipment contract. Risk of loss and title pass to you upon our delivery of the product to the carrier.

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  1. Refunds and Returns

4.1. Return and Refund Policy

Because our products are perishable, all sales are final. If you experience an issue with your order—such as products arriving damaged or spoiled—please contact us at Palmettofreshmeats@gmail.com within 24 hours of delivery. We may offer a replacement or refund at our discretion.

4.2. Improper Storage or Handling

We are not responsible for issues that result from improper storage, handling, or thawing of products after delivery.

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  1. Product Information and Disclaimer

5.1. No Medical or Dietary Advice

Any nutritional or dietary information provided is for informational purposes only and should not be considered medical advice. Always consult a healthcare professional before making dietary changes.

5.2. Disclaimer

Our products are intended for consumption by individuals aware of any allergies or dietary restrictions. Palmetto Fresh Meats is not liable for any adverse reactions.

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  1. Intellectual Property

6.1. Ownership

All content, logos, trademarks, text, images, and other materials provided in connection with our Services are owned by us or our licensors and are protected under intellectual property laws.

6.2. Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services and Content for personal, non-commercial purposes. No other use is permitted without prior written consent.

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  1. Prohibited Conduct

You agree not to:

  • Violate any law or regulation.
  • Harass, threaten, or abuse others.
  • Upload or transmit viruses or malicious code.
  • Interfere with or disrupt our systems or networks.
  • Attempt unauthorized access to our Services.

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  1. Indemnification

You agree to indemnify and hold harmless Palmetto Fresh Meats, its affiliates, officers, employees, and agents from any claims, damages, losses, or expenses (including attorneys’ fees) arising from your use of the Services or violation of these Terms.

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  1. Disclaimer of Warranties

To the fullest extent permitted by law, our Services and products are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied.

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  1. Limitation of Liability

To the extent permitted by law, Palmetto Fresh Meats and its affiliates are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities. Our total liability will not exceed the amount paid by you for the specific product at issue.

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  1. Governing Law and Dispute Resolution

11.1. Governing Law

These Terms will be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

11.2. Dispute Resolution

Any dispute or claim will be resolved by binding arbitration in Horry County, South Carolina, unless mutually agreed otherwise. Each party will bear its own costs.

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  1. Termination

We reserve the right to suspend or terminate your access to our Services at any time, without notice, if you violate these Terms.

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  1. Changes to the Terms

We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services means you accept the updated Terms.

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  1. Miscellaneous

14.1. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Palmetto Fresh Meats.

14.2. Severability

If any provision is found unenforceable, the remainder of the Terms remain in effect.

14.3. No Waiver

Our failure to enforce any right or provision will not be considered a waiver.

14.4. Contact Us

If you have questions, please contact us at:

Palmetto Fresh Meats
403 Jordanville Rd, Aynor, SC 29511
Email: Palmettofreshmeats@gmail.com
Phone: (843) 358-1005

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