Refund policy

Refunds and Returns

Return and Refund Policy

Because our products are perishable, all sales are final. If you experience an issue with your order—such as products arriving damaged or spoiled—please contact us at Palmettofreshmeats@gmail.com within 24 hours of delivery. We may offer a replacement or refund at our discretion.

Improper Storage or Handling

We are not responsible for issues that result from improper storage, handling, or thawing of products after delivery.